Privacy Policy

Ginupy S.A.S. (“we”, “our”, or “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and safeguard your information when you use our applications and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information

    • Email address (if provided by the user)
    • Contact information submitted through forms or support requests

  • Usage Data

    • App usage information (features used, interactions)
    • Device information (device type, OS version)
    • Log data (IP address, access times, app performance data)

  • AI Interaction Data

    • Inputs and outputs used within AI-powered features to improve functionality and user experience

2. How We Use Information

We use collected information to:

  • Provide and maintain our applications
  • Improve features, performance, and user experience
  • Develop new functionality and services
  • Respond to user inquiries and support requests
  • Ensure security, prevent abuse, and detect technical issues

3. Data Sharing and Disclosure

We do not sell personal information.

We may share information only in the following cases:

  • With trusted service providers (e.g., cloud hosting, analytics)
  • To comply with legal obligations
  • To protect our rights, users, and services

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Secure cloud infrastructure
  • Encryption where applicable
  • Access control and monitoring

However, no method of transmission or storage is 100% secure.

5. Third-Party Services

Our applications may use third-party services such as:

  • Analytics providers
  • Cloud infrastructure providers
  • AI/LLM service providers

These services may collect and process data in accordance with their own privacy policies.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to or restrict processing

To exercise these rights, please contact us.

7. Children’s Privacy

Our services are not directed to children under 13.
We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Effective Date: April 1, 2026